Last Updated on 04/22/2008
At Corbis, we understand and respect your concern about the privacy of any information
you supply while at our web site. We believe that knowledge is the key to monitoring
and protecting how your information is used on the Internet. This statement sets forth
our Privacy Policy and describes the practice we follow with respect to all
visitors to this web site, which is owned and operated by Corbis Corporation, a
subsidiary of Corbis Holdings, Inc.
Corbis is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to enable individuals and organizations to
establish trusting relationships based on respect for personal identity and information
by promoting the use of fair information practices. This privacy statement covers the
web site
www.corbis.com (“Web Site”).
Because Corbis wants to demonstrate its commitment
to our Web Site users’ privacy, it has agreed to disclose its information practices and
have its privacy practices reviewed for compliance by TRUSTe.
If you have any questions regarding this privacy statement please do not hesitate in contacting us.
Email your questions to
service@corbis.com.
If you do not receive acknowledgment of your inquiry
or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe
Watchdog Dispute Resolution Process by Internet at
http://www.truste.org/consumers/watchdog_complaint.php,
or fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street 2nd Floor,
San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint,
you must include the following information: the name of company, the alleged privacy violation,
your contact information, and whether you would like the particulars of your complaint shared with the
company. TRUSTe will serve as a liaison with the Web Site to resolve users' concerns. The TRUSTe
program covers only information that is collected through this Web Site.
Please note that by agreeing to Corbis’ Privacy Policy and providing your personally identifiable information you consent to:
- the use of your personal information by Corbis and its parent, affiliates and subsidiaries
for the uses identified in Section titled “Personal Information,” in accordance with this
privacy policy; and
- the transfer of your information to servers located in the United States.
Notice Paragraph
We participate in and abide by the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce regarding the collection, use, and retention of data from the European Union.
As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes
relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our
compliance with the Safe Harbor you should first contact us by emailing your questions to
service@corbis.com. If contacting
us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet
at
http://www.truste.org/consumers/watchdog_complaint.php , or fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company.
Children
Children (persons under the age of 18) are not eligible to use this Web Site unsupervised
and we ask that children do not register for an account or submit any personal
information to us. By using this Web Site unsupervised, and/or registering for
an account, you warrant that you are 18 years of age or older.
Personal Information
Corbis collects certain personal information from users of this Web Site.
To create user accounts, authorized users must provide certain contact
and account information such as name, email address, billing address,
and phone number in order to access, license and download images. Corbis
may use certain account information such as credit card number and
company information of authorized users to conduct credit inquiries.
Corbis may use this information for the following purposes:
- to process your order and any invoices;
- to maintain or update your Corbis account;
- to send you updates about special offers, new services, special promotions, and
noteworthy news and events;
- to fulfill the terms of a promotion or contest;
- to fulfill a service to you, for example, if you choose to submit content to the Web Site,
we may use your personal information to respond to your submission;
- to contact you in response to forms such as “Contact Us” or Live Chat or emailed
requests;
- to contact you about a material change to this Privacy Policy or Site Usage Agreement,
if necessary;
- to comply with the law or in the good faith belief that such action is necessary
in order to conform with the requirements of the law or to comply with
legal process served on us; and
- to third parties as part of any corporate reorganization process, including, but not
limited to mergers, acquisitions, and sales of all or substantially all of our assets.
Corbis may also share or disclose your personally identifiable information that is collected
on the Web Site to Corbis’ parent and affiliated companies who are offering products or
services that we believe may be of interest to you or who require your personally identifiable
information for research, administrative and/or internal business purposes. These parties may
use such information to contact you with an advertisement or offering related to a product or services.
Except as specifically set forth in this Privacy Policy, Corbis does not sell, share or rent information
about its customers to third parties for their marketing or promotional purposes.
Lightbox Referral
If you use our referral service for informing a friend about our Web Site, or inviting a friend to view
your lightbox, we will ask you for the friend's name and email address. Corbis will automatically send
your friend a one-time email inviting him or her to visit the Web Site. Corbis does not retain this information.
Profile Information
Your profile information (such as company type and language preference) in the registration form is used
by Corbis to create personalized content, services, and advertising on the Web Site. Corbis may
also profile your Web Site activity in order to accurately track your account and provide you with Corbis
products and services that correspond to your interests. Corbis may also compile data in aggregate form
so that we may better understand the users that are visiting our Web Site. For example, we may produce
reports on the most popular search terms by collecting general search term data based on individual searches.
Aggregate data is anonymous and does not contain any personal information that identifies a user. Corbis may
provide non-identifying and aggregate usage and volume statistical information from our Web Site users to
third parties for their audit, research and analytical purposes.
Automatically Collected Information
As is true of most web sites, when you access and use the Web Site, we gather certain information
automatically and store it in log files. This information includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit pages, operating system,
date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer
the Web Site, to track users' movements around the Web Site and to gather demographic information
about our user base as a whole.
We do link this automatically collected data to personally identifiable information. IP
addresses are tied to personally identifiable information to segregate customer types
for analytical purposes.
Use of Service Providers
We occasionally hire or partner with other companies to provide limited services on our
behalf, such as managing and handling the processing and delivery of mailings (both email
and postal mail), providing customer support, processing transactions, or performing
statistical analysis of our services. We will only provide those companies the personal
information they need to deliver the service. They are required to maintain the confidentiality
of your information and are prohibited from using that information for any other purpose.
Change of Address or Contact Information
If your personally identifiable information changes, or if you no longer desire our service,
you may correct, update, or delete inaccuracies in your information by making the change
through the "Customer Service" page of our Web Site, by emailing our Customer Support at
service@corbis.com,
or by contacting us by telephone or postal mail at the contact information listed below.
Your request will be processed and implemented within thirty (30) days.
Security
Corbis has a number of operational functions in place to protect the confidentiality of
personal information. For example, we store the personal information you provide on
computer systems with limited access that are located in secured facilities. Corbis'
employees are trained and kept up-to-date on our security procedures. If you have any
questions about the security at our Web Site, you can send an email to
service@corbis.com.
We use SSL encryption technologies to transmit sensitive information such as a credit
card number to our servers. However, perfect security on the Internet does not exist,
and Corbis does not warrant that its Web Site is impenetrable or invulnerable to hackers.
Cookies
When you visit the Web Site, Corbis sends your computer a cookie, which is a small
file that resides on your computer's hard drive and contains non-personally identifiable
information about the user. Cookies only identify the user's computer. Cookies allow
Corbis to make its Web Site more useful by storing information about your preferences.
For example, Corbis will send your computer a cookie to maintain default settings such
as your language preference. You can set your browser's options not to accept cookies,
but this may prevent you from accessing all of the features of the Corbis Web Site.
Corbis uses a third party to assist in managing the licensing of our images. This
third party uses clear GIFs, a tiny 1x1 pixel GIF, to digitally watermark our images,
in both a visible and invisible manner. When you purchase a licensed image from us, the
visible watermark is then removed from the image, however, in certain lower resolution images,
an invisible watermark may remain, allowing Corbis and the third party to track certain usage
of such images on the Internet.
Email
Except as set forth in this Privacy Policy, Corbis does not rent, share or sell email
lists to third parties for their promotional purposes. Corbis may send you email to
notify you about your recent order; this will be sent to the email address you provide to Corbis.
Corbis offers its members the choice to not receive emails or updates about special benefits,
promotions, or offers from Corbis. If you no longer wish to receive these updates, or you
wish to unsubscribe from your Corbis account please complete the Contact Us form on the Web
Site and let us know in the comments section that you would like to be removed from the mailing list.
If you no longer wish to receive our promotional communications, you may opt-out of receiving them
by following the instructions included in each communication (e.g. following the unsubscribe
instructions within the email) or you may contact us at
service@corbis.com,
or telephone us at 1-800-260-0444, to opt-out.
Surveys, Promotions, and Contests
Participation in surveys, promotions, or contests on the Web Site is completely voluntary and
the user therefore has a choice whether or not to disclose personal information. Information
requested may include contact information (such as name and shipping address), and demographic
information (such as zip code). Contact information will be used to notify the winners and award promotional
gifts prizes. Survey information will be used for the purposes of monitoring or improving the use of the Web Site.
Discussion Threads
Corbis may offer discussion threads and comment boxes on the Web Site. If you use Corbis' discussion
threads or comment boxes, you should be aware that any personally identifiable information
you submit there can be read, collected, or used by other users of these forums, and could be
used to send you unsolicited messages. We are not responsible for the personally identifiable
information you choose to submit in these discussion threads.
Links
Please be aware that the Web Site may contain links to other sites that are covered
by their own privacy policies. Corbis is not responsible for the privacy practices of such
other sites and we encourage our users to be aware when they leave our site. We recommend
that our users read the privacy statements of each and every web site that collects personally
identifiable information.
Changes of Corbis' Online Privacy Policy
Corbis reserves the right to change our online privacy policy and modify this privacy
statement at any time, so please review it frequently. If we decide to make any material
changes to our privacy statement, we will notify you via email or by posting a prominent
notice on our Web Site including the home page and other places we deem appropriate, at
least thirty (30) days prior to implementing the change so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we disclose it.
You will have a choice as to whether or not we use your information in this different manner.
Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief
that such action is necessary in order to conform to the edicts of the law or to
comply with a legal process served on our Web Site.
If you have any questions about Corbis' Privacy Policy or concerns about personal
information you have supplied to Corbis, please contact Corbis Customer Service
at
service@corbis.com: or call 1-800-260-0444. You may also write to us at the address listed below:
Corbis Corporation
Attn: Customer Service
710 Second Avenue, Suite 200
Seattle, Washington 98104